Boot it up again holding the brake - no error code - The brake cable is broken Boot it up again holding the brake - error code come out- brake still doesn't stop the motor - The brake cable is broken
Be sure to write down the serial number of your electric bike. We suggest registering your bike with bike index or 529 Garage.
If for some reason you didn't receive our reply email within 48 hours, please kindly check your spam folder.
If the problem persists, please contact us for guidance.