🚴 Test Ride Ambassador Policy

Our Test Ride Ambassadors are independent riders who volunteer to provide local test ride experiences. Please note:

Test Ride Ambassadors provide test ride experiences only
They do not sell bikes and cannot process orders
They cannot accept payments or deposits

All purchases must be completed through the official WALLKE website.

👉 Official purchase channel: www.wallkeebike.com

Official warranty coverage
Verified product authenticity
Full after-sales support

🏪 Retail Store Test Ride & Purchase

Some test rides may also be available through authorized retail stores. If you choose to purchase from a retail store:

The store will process the order and payment
The store will manage returns and exchanges
The store will provide post-sale customer service

⚠️ Orders placed through retail stores are subject to the store's policies. WALLKE official website does not process returns or refunds for purchases made through third-party retailers. However, WALLKE is always happy to assist with:

Technical guidance
Product information
Troubleshooting support

🛡 Safety & Liability Notice

Test rides are arranged voluntarily between riders and ambassadors or retail locations. Participants agree to:

Ride responsibly and follow local traffic regulations
Use appropriate safety precautions during the test ride

WALLKE is not responsible for any personal injury, accident, or property damage that may occur during independently arranged test rides.

📦 Online Purchase Recommendation

For the most consistent purchasing experience, we recommend placing your order through the official WALLKE website, which provides:

Direct manufacturer support
Official warranty coverage
Online customer service assistance

📩 Questions About Test Rides or Authorized Sellers?

If you are unsure about booking a test ride or purchasing channels, please contact our official support team:

sales@wallkeebike.com

We're here to help you enjoy the best WALLKE riding experience.

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