Please feel free to contact us if you have any questions. Your comments and suggestions are welcome! 

To help you solve the problem as quickly as possible, please provide the following information to us.

1. Order ID

2. Serial number (The #SN on the neck above the forks)

3. Problem tye (Shipping, Warranty, Tech or Other)

4. Provide relevant photos and videos

5. Describe the problem in detail

Note: If for some reason you didn't receive our reply email within 48 hours, please kindly check your spam folder. 

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