Contact Us

⚠️ Fraud Warning

WALLKE only communicates through official channels:

Please do not trust third-party sellers, unknown phone numbers, or unofficial websites claiming to be WALLKE. If you receive suspicious messages, emails, or calls, contact us immediately at service@wallkeebike.com.

Your safety is our priority.

Disclaimer : WALLKE shall not be held responsible for any losses, damages, or consequences resulting from purchases, communications, or interactions made through unauthorized or fraudulent sources. Customers are advised to verify the authenticity of the source before making any transactions.

We'd love to hear from you. Our team is here to help.
Let your customers get in touch with you by filling out the email form below.

We’re here to assist you with any questions or concerns you may have. Your feedback is invaluable, and we welcome your comments and suggestions.

To ensure we address your inquiry as efficiently as possible, please provide the following information:

1. Order ID
2. Bike Serial Number (located on the neck above the forks; labeled as #SN)
3. Problem Type (Shipping, Warranty, Technical Support, or Other)
4. Relevant Photos and Videos (if applicable)
5. Detailed Description of the Issue

Please note: If you do not receive a response from us within 48 hours, kindly check your spam folder.

We appreciate your patience and look forward to helping you!

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