September 28, 2021
When you attempted to purchase your ebike by credit card, it's possible to see your credit card refused to send the money. our system will guard against possible credit card fraud to ensure that the transaction between us was protected by the law.
Reason: R0000:High risk
Our system are quick to mark this order as high risk when overdrafts run a little over the limit.
Reason: Cross-border transactions
As it is global village now, people may work or travel in another country. We were worrying someone else may use your paypal to make the transaction as the payment information in your order is not consistent with the information in your bank.
Note: Please turn off your VPN while placing the order.
Please spoke to the bank and let them know about the purchase so that it doesn't get declined.
If the problem persists, we recommend you contacting us for guidance.
Wallke eBike Team
For any inquiries, please submit a Customer Support Form
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