Regarding the August Batch of Wallke Ebike, here are some issues that Wallke want to clarify:
1, Rear Derailleur. Due to the severe effect of coronavirus, the import of Shimano Altus has been affected in the August Batch. In order not to delay the production and delivery time, we made a small diversion to Torney, also very good quality shimano product. It is completely the same as the original one in function. As the import of Altus has become normal now, all the bikes will come with Altus derailleur.
2, Powerful Controller. Some customers reported to us that their PAS model was so fast that they could not achieve their sports goals. Therefore, our technicians have reprogrammed the PAS mode and its sensitivity is become lower than before.
But some other customers told us that they were already in very good fitness and was hoping to use no assistance. They hope to increase the sensitivity back.
Because there are two kinds of customers, we hope you can test the actual speed first after receiving your bike. If you need to increase the sensitivity back, please email us and we can send you a new powerful controller.
Going forward, we are going to take steps to ensure that all above situations will be best solved.
Stay safe and be well!
Wallke eBike Team