Why did the payment fail?

June 17, 2021

Why did the payment fail?

When you attempted to purchase your ebike, it's possible to see your credit card refused to send the money. 

How to fix this issue?

  • If you have a PayPal account, it's a good idea to pay by Paypal
  • If you do not have a PayPal account, please choose PayPal still at the checkout page and click the complete order button. Then you'll be directed to a page with access to both PayPal and Debit/Credit card payment (for the latter option, you don't have to register for PayPal).
  • Switch to your other credit/debit card.

If the problem persists, we recommend you contacting us for guidance. 

Kind Regards,

Wallke eBike Team 




Also in News

Pre-order Shipping status - 07/29
Pre-order Shipping status - 07/29

July 30, 2021

Read More

Lastest Shipping Update
Lastest Shipping Update

May 15, 2021

This is an exceptionally busy season for the FedEx filfillment center and there are often delays at the some packages due to the extremely high volumes they are handling at this time.

Read More

Shipping Update: The customs are cleared
Shipping Update: The customs are cleared

April 30, 2021

The customs are cleared. The X3 Pro will be arrived at our warehouse tonight and we are prepping to ship!

Read More