Why did the payment fail?
When you attempted to purchase your ebike, it's possible to see your credit card refused to send the money.
How to fix this issue?
- If you have a PayPal account, it's a good idea to pay by Paypal
- If you do not have a PayPal account, please choose PayPal still at the checkout page and click the complete order button. Then you'll be directed to a page with access to both PayPal and Debit/Credit card payment (for the latter option, you don't have to register for PayPal).
- Switch to your other credit/debit card.
If the problem persists, we recommend you contacting us for guidance.
Kind Regards,
Wallke eBike Team