News
The serial number indicates the productive time, the lot number. Each Wallke eBike has a unique serial number stamped on the frame, which is on the neck above the forks. If you have a warranty request on one of the bikes you purchased, please send us your ebike #SN and...
How to use Paypal guest checkout?
If you are shopping, but you do not have a PayPal account. You can Use Paypal Guest Checkout. How to use Paypal guest checkout? Please select PayPal still at the checkout page & click the complete order button. Then you'll...
Do you think you have the ability to install pedals correctly?
The pedals have a letter indicating which side of the bike they install onto. Pedals are marked “L” and “R.” The left side goes on the right Crank. The right side goes on the right Crank. Pedals are not designed equally. Please...
Intelligent Electric Bike LCD Display User Manual
LCD is located on the middle of the handlebars has many features including Password-protected, Throttle Assist Boost, and plenty of electronic feedback to name a few. The dashboard has USB ports for charging other devices, it can be a nice convenience feature if you like to use your phone for music or navigation while riding.
Is the Wallke X3 Pro suitable for my height?
If you are very interested in our bike but want to make sure it will fit you. I would like to share the actual frame size with you.
What's New in 2021 Wallke X3 Pro
This video highlights new functionality and major updates in the new Wallke X3 Pro release, available Nov 2020. This is an exciting, competitive video to show your what is difference between 2020 and 2021 X3 Pro. Wallke X3 Pro -...
Add Anti-Theft Device for your eBike
Ebike popularity has risen, especially during a pandemic, which also led to increased bike theft. You should take steps to deter theft from stealing your ebike. If you're using an Apple device, we recommend adding an AirTag as an anti-theft...
Wallke Ebike error codes explained and solutions
Your Wallke eBike is equipped with an error detection system integrated into the display and controller. If your bike stop working and display an error code, it indicates a malfunction of your ebike. We recommend a quick inspection of your your electronics.
Why my Credit Card order was rejected?
When you attempted to purchase your ebike by credit card, it's possible to see your credit card refused to send the money. our system will guard against possible credit card fraud to ensure that the transaction between us was protected by the...